Where can I send a document for your review? I can't find the reason to explain why standard form of my bank seemed to them suspicious, forged or altered, in addition to that they could simply ask me about additional documents for much clearly understanding, but they didn't.Īt second, yes, I complained about that on Casino Guru ( here is the link: ). Hi Tania, just look at them, they simply can't write your name correctly =)Īt first, let me explain you one thing, I can provide you by document which was marked by them as forged ( this is the standard format of Tinkoff bank statement). Moreover, just pay attention on the attached screen and see how they 'communicate with their clients'. Even if you can’t help, I want you to make publicity to this story. E-mail I sent to them my complaint also but still silence at my e-mail box. That's refer my opinion:I didn't break any rules, I can provide all origin documents and can easily approve my identity ( I asked them about alternative documents, about videocall but they didn't respond to that ) Their Curacao license is 1668/JAZ. The copies of all your documents will be turned over to Local Authority who will decide either to proceed with charges of deliberate misrepresentation.

You will not be able to use our service now and in the future. After that I received an answer After a thorough investigation, we are certain that a bank document uploaded by You has been altered.According to Section 23.4 of our Terms and Conditions: 'The Company reserves the right to block the accounts of Users who have reported false data, presented altered or forged documents, as well as to deny them the payment of any winnings.' Your account will be permanently closed. They asked me about documents - I sent it to them. 2 days betting at NBA live… after that locked. Hi, a couple of months ago I found due to, also I saw them approved by betbrain and slotscalendar.

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